Q: Can you copy my favorite pair of shoes?
A: If they are Lady Jane Shoes, yes! If not, no. The original manufacturer is the only guarantee of an exact copy.
Q: Can you custom fit Lady Jane Shoes to my feet?
A: All of our styles are available in standard American sizes only. If you require shoes that are constructed from individual molds of your feet, please consult a pedorthist.
Q. If I want a color that isn’t shown on the website, can I request it?
A: Yes! Please call us to speak to a representative who will have access to the full range of materials and will try to grant your request.
Q. What style is best for wide feet?
Q. What styles are best for narrow feet?
Q. What styles are best for a high instep?
A. Any style that adjusts over the instep works perfectly, i.e. the Jacqueline, Brooke, Willa, and Victoria.
Q. If my feet are two different sizes, can I order a split-size pair?
A. Yes! We can also make two heel heights in one pair if we have exact measurements. Call us to schedule an appointment in the show room.
Q. What if my shoes don’t fit right?
A. We make every effort to make sure your new Lady Jane shoes fit perfectly when you receive them. However, if they are not to your satisfaction please call us to speak to a representative. Most of the time, simple fixes are all that is needed.
Q. Can I buy Lady Jane shoes as a gift?
A. What a wonderful gift! Please call us for a handmade gift certificate in the dollar amount of your choice.
Q. Do you have a style for wide toes and narrow heels?
A. We are working on it right now, stay tuned! We respond to requests from our clients, please keep us informed of your needs.